Privacy Policy

Welcome to our Privacy Policy page. At Carpet Cleaner, we prioritize the privacy and security of our customers' personal information. This policy outlines how we collect, use, and protect your data when you use our services. By engaging with our company, you consent to the practices described in this policy.

Information We Collect

We collect various types of information to provide and improve our services. The information we gather includes:

Personal Identification Information: Your name, address, email address, and phone number.
Service Details: Information regarding the type of carpet cleaning services you require.
Payment Information: Credit card details and billing information necessary to process payments.
Usage Data: Information on how you access and use our services.

How We Use Your Information

We utilize the collected data for various purposes, including:

Service Provision: To schedule and perform carpet cleaning services effectively.
Payment Processing: To handle transactions securely and efficiently.
Customer Support: To respond to inquiries, resolve issues, and provide assistance.
Improving Services: To analyze usage patterns and enhance our offerings.
Communication: To send updates, promotional materials, and important notifications.

Data Protection and Security

Protecting your personal information is paramount. We implement a variety of security measures to maintain the safety of your data:

Encryption: All sensitive information is encrypted during transmission and storage.
Access Control: Only authorized personnel have access to personal data necessary for their roles.
Regular Audits: We conduct periodic reviews of our security practices to identify and mitigate potential vulnerabilities.

Sharing Your Information

Your personal information is strictly confidential and is not sold or shared with third parties, except in the following circumstances:

Service Providers: Trusted partners who assist us in operating our business, provided they agree to keep your information confidential.
Legal Requirements: When required by law, regulation, or legal process to comply with governmental requests.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform:

Session Cookies: To maintain your session state as you navigate through our services.
Analytical Cookies: To collect anonymous data on how visitors use our services, which helps us improve functionality and user experience.

Your Rights and Choices

You have the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Update or rectify any inaccurate or incomplete information.
Deletion: Request the deletion of your personal data under certain conditions.
Opt-Out: Unsubscribe from promotional communications at any time.

To exercise these rights, please contact us through the channels outlined in our Terms of Service.

Third-Party Links

Our services may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to remove such information from our systems.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be reflected on this page, and we will notify you of significant modifications through our services. We encourage you to review this policy periodically to stay informed about how we protect your information.

Consent

By using our services, you consent to the terms outlined in this Privacy Policy. If you do not agree with our policies, please refrain from using our services.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us through the support options available in our services.