Terms and Conditions - Carpet Cleaner
Introduction
Welcome to our Carpet Cleaning Services. These Terms and Conditions outline the rules and regulations for the use of our services. By engaging with us, you agree to comply with and be bound by these terms.
Service Agreement
Our service agreement ensures that both parties understand their obligations and expectations. Below are the key components of our service agreement:
Scope of Services
- Carpet Cleaning: We offer deep cleaning, spot removal, and stain treatment.
- Upholstery Cleaning: Cleaning of sofas, chairs, and other upholstered furniture.
- Additional Services: Includes carpet stretching, deodorizing, and protective treatments.
Pricing and Payment Terms
All prices are fixed based on the size and condition of the carpets. Payment is due upon completion of the service unless prior arrangements have been made. We accept various forms of payment, including credit cards, debit cards, and cash.
Customer Responsibilities
Customers are expected to:
- Provide accurate information about the carpet's condition and any stains.
- Ensure clear access to the areas to be cleaned.
- Remove any fragile or valuable items from the cleaning area.
- Inform us of any specific instructions or concerns prior to the service.
Payment Terms
Payment must be made in full at the time of service unless a different arrangement has been agreed upon in writing. Late payments may incur additional fees.
Cancellation and Rescheduling Policy
If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Cancellations made within 24 hours of the scheduled service may result in a cancellation fee.
Limitation of Liability
While we strive to provide the best service, we are not liable for any damage to carpets that pre-existed the service or are caused by factors beyond our control. Any claims must be made within 7 days of service completion.
Privacy Policy
Your privacy is important to us. We collect personal information solely for service delivery purposes and do not share it with third parties without consent. We adhere to all applicable data protection laws.
Dispute Resolution
In the event of a dispute, we encourage open communication to resolve the issue amicably. If a resolution cannot be reached, disputes will be handled in accordance with the laws of the governing jurisdiction.
Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be communicated to customers through our official channels. Continued use of our services constitutes acceptance of the updated terms.
Acceptance of Terms
By hiring our Carpet Cleaning Services, you acknowledge that you have read, understood, and agreed to all the terms outlined in these Terms and Conditions.
